Shipping policy

Free Shipping - Currently we are providing free shipping to our customers.

IS SHIPPING FREE?

Yes, shipping currently is free on all items.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different warehouses, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 8-12 business days for your order to arrive to your address. Please note, that due to the extreme popularity of our offers, these are only estimates. Our order handling time is 2-3 business days 

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck and sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR TAXES & CUSTOMS?

No, you would not be charged for any taxes & customs.

In case the goods do not arrive within the above time frame? 
-In case the goods do not arrive within the above time frame, which is rare, please contact us on the email id mentioned below asap.

Customer Support

Email: support@elegancensplendour.com

Address: 

Elegance & Splendour LLP

F block, Pacific Golf Estate,

Shastradhara Road, Kulhan

Dehradun, Uttarakhand 248013

Registration Number : 05AAJFE2801Q1ZB